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Full-time Get hired as Japanese Service Desk Management | Ea

at J-K Network Services in Cebu

Company Profile
One of the Top BPO Company in the Philippines located in Manila and Cebu City. This consulting company is known to provide customer service to companies around the world.

Position: Japanese Service Desk Management
Industry: BPO
Salary: P 60,000-100,000 (salary depends on skills and proficiency)
Schedule: Dayshift
Location: Manila and Cebu

Benefits:
• Good ambiance environment
• Retirement and Purchase Plan
• With additional allowance
• Flexible working arrangements
• HMO and Life Insurance
• Leave Credits

Requirements:
• Filipino who can speak, read, and write Japanese
• JLPT N1, N2 N3 Passer or Level
• Graduate/undergraduate of any degree
• NO related work experience needed
• Open for Fresh graduate
• Open to applicants located inside and outside the Philippines

Responsibilities:
• Translating technical/IT terms in Japanese to English or vice versa
• Act as the ongoing interface between the client and the system or application.
• Responsible to check a client issue/inquiries
• Will interpret and provide resolution based on product knowledge.
• Manages the risk of operating the service
• Coordinates communication among support staff and systems staff

Recruitment Process:
1. Japanese Online Assessment
2. Phone Interview in English
3. Face to face Interviews
4. English and Japanese Assessment
5. Job offer


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Published at 21-11-2019
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