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Full-time CSR-Taguig

at Emerio Philippines Inc. in Taguig

Qualifications
•Must be a College Graduate
•At least 12 months experience in the BPO/call center industry
•Exposure in voice process specializing in sales, telesales
•Working knowledge of MS Office applications (Word, Excel, Outlook)
•Excellent English communication skills; both oral and written
•Strong client service orientation and interpersonal skills
•Committed to quality and continuous improvement
•Self-motivated and ability to remain focused on assigned projects
•Pro-active and can independently work with minimal supervision
•Must be willing to work on different shift schedules depending on project
•Willing to work in BGC, Taguig

Job Duties and Responsibilities:
•Initiate outbound sales calls in English and email support, to existing and prospective clients
•Accepts orders, closes sales, maintains customer records and completes required information
•Coordinates inquiries into sales and promotes upgraded products and/or services
•Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems
•Maintains and update records and databases in accordance with prescribed formats and system requirements
•Attain daily, weekly and monthly targets

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Published at 12-11-2019
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