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Full-time Korean Client Service Associate

at J-K Network Services (Metro Manila)

Company Profile: Is an IT Support Company specialized to provide innovative services and support to technical and customer care support across international companies engaged to entertainment services

Position: Korean Client Service Associate
Industry: Online gaming company
Salary: P 80,000- P 100,000
Location: Makati City
Work Schedule: Shifting

Benefits:
• Free Accommodation
• With Housing Allowance
• Can do Skype Interview for applicants abroad
• Processing of working visa
• Medical Assistance

Requirements:
• Native Korean fluent in English
• Filipino who can speak Korean Preferably with TOPIK Certificate
• At least 2 years in College
• Customer Service experience is a plus
• Willing to work in Makati City
• 35 years old and below

Responsibilities:
• Handling customers’ inquiries through chat, calls, and email
• Resolve customers concerns in a timely manner
• Providing reports to Supervisor or Head regarding customer’s needs and feedback
• Record data entries on the system
• Build a sustainable relationship with the customers
• Other tasks may be given by the Supervisor or Head of the Department

Recruitment Process:
1.Initial Interview with Filipino HR
2.Online Assessment (Essay in Korean and English)
3.Submission of Requirements
4.Panel Interview with Korean HR
5.Job Offer

Apply Now

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Published at 07-09-2019
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