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Full-time Korean Customer Support Manager

at J-K Network Services (Metro Manila)

Position: Korean Customer Support Manager
Industry: Online Gaming Company
Salary: P 150,000 NET + P 21,000 NET Allowance
Schedule: Shifting
Location: Makati City

Requirements:
• Native Korean with good communication skills in English
• Preferably with managerial experience in any field
• With customer background is a plus
• Can able to handle different personalities of people

Responsibilities
• Manage and handle the customer service team
• Oversee the team daily activities, monitoring assigned task and targets
• Provide support, coaching, feedback and supervision on the employees
• Developing and implementing work procedures and identify measures to improve the quality of services of the employees
• Compiling reports for team's daily, weekly and monthly reports
• Assisting the senior management

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Published at 31-07-2019
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