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applicant

Full-time French Customer Software Helpdesk Expert

at J-K Network Services (Metro Manila)

Client Profile: The Company is a global provider of information technology. It has an Excellence and a strong track record of creating client partnerships to make business for Global organizations.

Account Details: American consulting that provides management solution to minimize risk to its clients. Provide consulting and advisory to 140 countries.

Position: French Customer Software Helpdesk Expert
Location: Taguig City
Industry: BPO Company
Salary: P 75, 000 – 80, 000

Benefits:
• 13th month pay
• HMO with dependent
• Transportation allowance
• Sick Leave
• Vacation Leave
• Schedule: Shifting Schedule

Requirements:
• Preferably Non- Native French Speakers
• Proficient in speaking, reading and writing French
• Good English communication skills
• Open for graduates and undergraduates
• Knowledgeable in using computer
• Background in CS/TSR/ IT and related field is a plus

Responsibilities:
• Serve as the main point of contact for System queries in French language
• Provide detailed information needed by the client
• Investigate and troubleshoot reported system issue
• Provide step by step instructions
• Manage and update client profile

Recruitment Process:
• Phone Interview
• Operation Interview
• Client Interview
• Job Offer

Apply Now

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Published at 27-05-2019
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