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Full-time Korean BPO Team Leader - QUEZON CITY |

at J-K Network Services in Quezon City


Company Profile: Top performing and award winning outsourcing company that provides support and customer service for over 19 years in the industry

Position: Korean Team Leader - PIONEER ACCOUNT!
Industry: BPO
Location:Cubao, Quezon City
Salary: P 90,000 - P 100,000 (Negotiable)
Work Schedule: Shifting Schedule

Benefits:
•Government Mandated Benefits
•Night differential pay
•Medical Assistance
•Performance Based Incentives


Requirements:
•Native Korean fluent in English
•2 years in college or graduate of any bachelor’s degree
•With BPO TEAM LEAD experience is a must
•With experience in Customer Service or Technical Support is an advantage
•With experience in consumer electronics is a plus
•Can start working ASAP
•Willing to work in shifting schedule

Responsibilities:
•Conducts and provides customer service training to helpdesk representatives
•Inform employees regarding the company’s policies and regulations
•Assist in preparing for training programs for the agents
•Providing assistance to new recruits to provide technical support to clients
•Maintain records and manuals for training updated

Recruitment Process:
• English Online Assessment- (English grammar, spelling and pronunciation)
•Online Assessment (Grammar, Spelling, Pronunciation, Typing Test)
•Initial Interview with HR
•Final Interview
•Language assessment in Korean language
•Job Offer

Apply Now

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Published at 27-05-2019
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