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Full-time French Product Customer Support Specialist

at J-K Network Services in Quezon City

Client Profile: The Company is a Canadian business process outsourcing providing support to its clients for more than 19 years already. It has operation in Philippines, Canada, USA and other countries.

Account Details: It is an American manufacturing company of plastic food storage, home organizer and container products.

Position: French Product Customer Support Specialist
Industry: BPO Company
Location: Quezon City
Salary: P 65, 000 – 70, 000

Benefits:
• 13th month pay
• Over time pay
• Night Differential Pay
• Holiday premium
• Vacation leave
• Sick Leave conversion
• HMO
• Working Hours: Shifting

Requirements:
• Filipino that can speak read and write French
• Native with permanent residency in the Philippines
• At least high school graduate
• Preferably with CSR/TSR experience
• Technical knowledge is a BIG advantage

Responsibilities:
• Attend to product inquiries of customers via phone or email
• Responsible for order management, payment processing, and reported product issues
• Promote and sell additional product needed by the customer

Recruitment Process:
• Resume Screening
• Online Assessment
• Final Interview
• Language Assessment
• Job Offer

Apply Now

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Published at 27-05-2019
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