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Full-time Korean Chat and Email Support / Game Support Repr

at J-K Network Services in Taguig City

Company Profile:
A multinational company providing vast customer service support in IT industry to ensure clients satisfaction and quality services are delivered.

Position: Korean Chat and Email Support / Game Support Representative - Non voice
Industry: IT/BPO Company
Location: Taguig City
Salary: P 80,000 NET
Work Schedule: Midshift (11 AM- 8 PM)

Requirements:
Native Korean fluent in English
Filipino fluent in Korean and English language
Bachelor’s degree graduate of any field
With knowledge or interest with video/online games
CSR experience is a plus but not required
Willing to work in Taguig City

Responsibilities
Responsible in providing assistance to the clients via chats and emails
Provide effective solution to client inquiries regarding video games in a timely manner
Assist clients regarding their gaming accounts
Ensure to provide quality customer support to clients

Recruitment Process:
HR Interview
Essay Exam
Operations Manager Interview
Client Interview
Language Assessment with Operational Manager


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Published at 05-11-2018
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