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Full-time Japanese Service Desk Expert

at J-K Network Services in Cebu

Company Profile:
One of the top and largest IT Company from Japan that offers a wide range of software products and services.

Position: Japanese Service Desk Expert
Industry: Japanese IT Company
Location: Cebu City
Salary: P 30,000 - P 80,000
Work Schedule: Shifting Schedule with 2 days off

Benefits:
-Pioneering account in Cebu City
-Competitive salary package
-Career Advancement

Requirements:
-Filipino in both Japanese and English (verbal & written)
-JLPT N1-N2 passer
-At least high school graduate
-Preferably with CSR/TSR/IT work experience
-With translation experience is an advantage

Responsibilities:
-Provide service desk inquiries via email, chat and call
-Handling the resulting incidents or Service Requests
-Diagnose and resolve hardware and software problems
-Responsible for initial assessment, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components.
-Collecting information through a customer conversation, accessing support tools, and additional support staff.

Recruitment Process:
1. Phone interview with Filipino HR
2. Language Assessment Test (oral and written)
3. Final Interview with Filipino HR
4. Job Offer

How to Apply:
For Interested candidates, please contact us through this numbers;
Mobile numbers:
Globe: 09369734028
Sun : 09225184461
Landline: (02) 8245 2829
Skype: live: jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
Look for Ms. Erin

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J-K Network Services offers a FREE BILINGUAL CAREER CONSULTATION

Fill up the form and talk to us!
(Refer your friends for the job and receive bonuses)
Thank you so much and have a great day!

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Published at 14-10-2019
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