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Full-time Japanese Helpdesk for Medical Devices

at J-K Network Services (Metro Manila)

Company Profile:
This Healthcare Company is originated in America. They are expert when it comes to Nutrition, pharmaceuticals, and diagnostic.

Position: Japanese Helpdesk for Medical Devices
Industry: Healthcare Company
Salary: P 50,000 - P 100,000 -ALL BASIC
Location: Taguig
Schedule: Dayshift, Mid Shift

Benefits:
-Free shuttle services
-HMO and Life Insurance
-Sick leave, Vacation leave
-Dental Insurance
-Seminars and online resources about health related topic
-Fitness events
-Retirement Plans
-Recreation And Sports Activities

Requirements:
-Filipino-Japanese or Filipino grew up in Japan fluent in Japanese (oral and written) with good communication skills in English
-Japanese N1-N2 Passer or Level (JLPT certificate not required)
-Graduate of B.S. Medical Technology or any medical-related course
-Filipino-Japanese or Filipino grew up in Japan fresh graduate of B.S. Medical Technology are encouraged to apply
-With or without experience in handling concern in healthcare

Responsibilities
-Handle phone calls, email and chats of the customers/users of the medicine products or devices
-Provide first level support in basic troubleshooting across the designated product range by analysing customer concern and asking the appropriate questions to support the resolution.
-Documenting concern and inquiries using the appropriate guidelines and procedures
-Evaluate and identify opportunities to drive process improvements that may positively impact team performance and customer experience.

Recruitment Process:
1. Initial English Interview over the phone
2. Second English Interview over the phone
3. English and Japanese Exam
3. Final Japanese Interview
4. Job Offer

How to Apply:
For Interested candidates, please contact us through this numbers;
Mobile numbers:
Globe: 09369734028
Sun : 09225184461
Landline: (02) 8245 2829
Skype: live: jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
Look for Ms. Erin

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J-K Network Services offers a FREE BILINGUAL CAREER CONSULTATION

Fill up the form and talk to us!
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Thank you so much and have a great day!

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Published at 14-10-2019
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