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Full-time Japanese Client Specialist

at J-K Network Services in Muntinlupa

Company Profile:
One of the trusted Screen solution company with more than 45,000 organizations worldwide. Serve different industries such as financial services, retail, technology, healthcare and transportation.

Position: Japanese Client Specialist
Industry: Screening Solutions Company
Location: Muntinlupa
Work Schedule: Dayshift
Salary: P80,000-P95,000
Benefits:
13th month pay
Health card for regular employee + 2 dependents
Group life insurance
Rice allowance
25 leave credits (5 convertible to cash + 5 carryover the following year)
Maternity Leave (paid by the company on top of the SSS payment)

Requirements:
Filipino fluent in Japanese Language (oral and written)with good english communication skills
Can speak Keigo and can read and write advanced kanji
JLPT N1-N2 Passer or Level
Open for Graduates and Undergraduates
With Customer service background

Responsibilities:
Responsible for providing the highest possible level of customer care via email and phone
Work closely with the Operations and Account Management Teams to ensure that the company meets the expectations of its clients and delivers a ‘Total Customer Experience
Report to Customer Care Team Leader
Ensures that deadlines and Service Level Agreements are adhered to.
Perform clear and professional communication throughout the background screening process of Client and customer
Meet monthly and annual goals of the company

Recruitment Process:
HR interview
written exam in Japanese (Both typing and handwritten)
Peer interview with Japanese-speaking employee
Interview with Team Leader
Final interview with Customer Care Manager

How to Apply:
For Interested candidates, please contact us through this numbers;
Mobile numbers:
Globe: 09369734028
Sun : 09225184461
Landline: (02) 8245 2829
Skype: live: jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
Look for Ms. Erin

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Thank you so much and have a great day!

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Published at 14-10-2019
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