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Full-time Bahasa Indonesian Complaints Administrator - Onlin

at J-K Network Services (Metro Manila)

Online Gaming
Pasay City
Highly Negotiable

JOB DETAILS:
Company Profile: This is a BPO providing outsource services to European and Chinese countries. The company handles Information Technology, Marketing, and Customer Service.

BENEFITS:
•HMO
•Medical Allowances
•Vacation Leave
•Sick Leave
•Perks
•13th month pay
•Relocation Assistance/Free •Accommodation
•Meal Allowances

Responsibilities:
•Providing excellent customer service experience and building rapport to customers
•Maintain proper records of all the transactions/complaints that have taken place
•Answer customer inquiries completely and accurately through phone,chat and email
•Resolves reported issues accurately
•Provides timely solutions to customer queries
•Perform other related tasks

Requirements:
•Open for both Local and Foreign National
•Proficient in Bahasa Indonesian and English
•Customer service experience is an advantage but not required
•Open for Fresh Graduates
•Can start ASAP
•Willing to work in Online Gaming field and Pasay City

Recruitment Process:
•Paper Screening
•EQ & IQ Exam
•Initial Interview
•Hiring Manager’s Interview
•Job Offer

Apply Now

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Published at 15-06-2019
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