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Full-time Technical Support Representative

at Dempsey Resource Management Inc. (Metro Manila)

• We are looking for fice (5) new Technical Support Representative (TSR) to be the stellar for our
Australian Based Campaign

Job Description

• TSR will focuso the answer calls fo the customer for thier inquiries, follow-up and other needs a like.
• TSR is responsible for assisting client's needs and other inquiries with regards to the service/products.
Other task will be discuss on the interview process.

Account Type

• Australian TSR Campaign

Requirements

• Must have at least 6 months TSR background for Home Appliances (any) experience
• Able to understand different technology for Home Appliances such as SMART TV, Bar Sound, Home Theatre etc.
• White Goods or A/V Experience is a plus.
• Technology savvy
• Experience in assisting client thru phone for thier technical concern is a plus.
• Ability to troubleshoot an problem solve.
• Manager all their pickups and returns.
• Excellent English Communication.
• Goal driven and detail oriented.
• Well-organized and self-motivated.
• Knowledgeable in Excel or Spreadsheet
• At least Highschool Graduate

SHIFT

• 6AM to 3PM / MONDAY to FRIDAY / DAYSHIFT
• or depends on the requirement of the client and campaign (Australian Time)

RESTDAY

• 2DAYS OFF (saturday/sunday)

SALARY PACKAGE

• 20k Basic Pay

NOTE

• Bring 1 valid ID, Pen and Updated Resume
• Additional training needed will be given to those qualified applicant.
• Preference will be given to those who have worked in a similar position with at least 1-2 years work experience

• Work Location : Ortigas, Pasig City

Apply Now

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Published at 06-12-2018
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