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Full-time Korean Helpdesk Trainer/ Team Coach

at J-K Network Services in Sta. Rosa, Laguna

Company Profile:
A global Information Technology company specialized in providing technology protection and support services from their world’s premiere telecommunications and retail clients.

Position: Korean Helpdesk Trainer/ Team Coach
Industry: Shared Services
Location: Sta. Rosa, Laguna
Salary: P100,000-P130,000
Work Schedule: Shifting

Benefits:
•Health card with 3 dependents on Day 1 (HMO)
•With relocation allowance
•Salary increase and Performance Bonus
• Life Insurances
•Free working VISA
•Can accommodate applicants abroad
•With sign-on bonus
•Stable company for 25 strong years!

Requirements:
•Native or Non-native Korean fluent in English
•Bachelor’s degree graduate of any course related to IT/Computer Related Courses
•With BPO/ CSR or Technical Background is a plus
•With experience as a Trainer is an advantage
•Highly interested with mobile devices/modern technology
•Willing to work in Laguna

Responsibilities:
•Conducts and provides customer service training to helpdesk representatives
•Inform employees regarding the company’s policies and regulations
•Assist in preparing for training programs for the agents
•Providing assistance to new recruits to provide technical support to clients
•Maintain records and manuals for training updated

Recruitment Process:
1.Initial interview with Filipino HR
2.Second interview with Filipino HR
3.Client Interview

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Published at 23-11-2018
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