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Full-time Quality Assurance Specialist for Food Commissary

at L' Fisher Hotel in Bacolod

Education: Graduate of Bachelor’s Degree in Food Science (or related discipline in Nutrition, Chemistry/Chemical Engineering, and Microbiology)

Communication Skills: proficient in verbal and written English

Soft Skills:
- excellent customer service, leadership and management skills;
- critical-thinking and reasoning abilities;
- ability to meet deadlines and multitask;
- need to have excellent interpersonal and organizational skills and
- administrative and communication skills
- Capable of leading and motivating a team

Technical Skills:

- Systems: GMP, HACCP and/or ISO.
- Proficiency with MS Office applications (i.e. MS Word, Excel).

Experience: At least 3 years of work experience in the food industry prior to his/her promotion as QA Supervisor


Job Duties:

Key Result Area 1 – Good Manufacturing Practices Certification

- Prepare and updates GMP and SSOP manuals as well as the monitoring forms
- Oversees the Quality Assurance group in conducting the daily GMP checking or monitoring and monthly GMP audits, recommends and identify preventive & corrective actions for deficiencies to be implemented by Production.
- Conducts GMP Orientations
- Acts as liaison between the company and the third party auditors

Key Result Area 2 – Quality Management Systems

- Develops, justifies and implements quality programs that meet process and product standards, clearly recognizing that everyone is responsible for quality.
- Participates in other plant teams and programs such as HACCP team and others as assigned.
- Ensures accuracy and correctness of Quality Assurance reports
- Communicates new process and/ or products to the whole QA team.
- Ensures QA schedules effectively monitor quality activities to ensure attainment of customer’s requirement.
- Performs quality audit of Supplier

Key Result Area 3 – Cost of Materials

- Designs validation process in the event of high percentage product rejections.
- Develops corrective and preventive actions to process deviations
- Discuss product rejections and spoilages to top management
- Manage and monitor raw materials substitution in case of urgent need for quality issues







Key Result Area 4 – Product Quality Feedback

- Investigates complaints on existing product and provide response to branch and institutional accounts as customers.
- Recommends and communicates corrective and preventive actions to complaints to all concerned department
- Implements and follow-up and verified the effectiveness of the corrective and preventive actions to complaints

Key Result Area 5 - People Management

- Ensures implementation of Code of Ethics including effective handling of labor cases and any deviations in the Code of Conduct requiring disciplinary actions in accordance with the prescribe provision

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Published at 30-08-2018
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