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Full-time Beauty Specialist

at Etude House (Rosa Fiore House Corp.) Tony Moly (Metro Manila)

JOBDESCRIPTIONS:

1.To safeguard and protect all AGC property and merchandise from all forms of internal and external pilferages.

2.To assist the customer and render quality service in order to achieve a zero incident of customer complaints

3.To assist customers in order to achieve and increase the sales targets for Skincare and cosmetics products.

KEY RESULTSAREAS:

1.StoreOperations

1.To render 9 hours of duty (including 1 hour lunch break and 15 minutes coffee break) every day.

Ø1 rest day per week as scheduled by the Senior Supervisor

ØMust report for work during weekends and holidays as required by the store operations

ØAbsence before and/or after the scheduled rest day shall be required to submit medical certificate and fit to work before reporting for duty.

ØMust render overtime - if necessary, as required by the store operations

2.To report for duty on or before the required shift physically and mentally ready.

ØMust be in complete uniform before logging in to the computer

ØHair neatly tied in bun with black hair band and higher at the back of the ear level.

ØSubtle make up and/or as required.

ØOnly stud earrings (pearl white), wedding rings and medium-sized watches are acceptable for accessories.

ØFor Store-Based employees, must have a tickler (small notebook written with personal belongings on-hand) that will be presented to security guard on duty for verification and security purposes

ØUsage of personal cellular phones during working hours is not allowed

ØNo loud/striking hair color is allowed.

ØNo nail polish is allowed.

3.To know and understand the brand's product lines

ØMust familiarize herself with the product usage and prices

Must attend the trainings required by themanagement
Must reach the minimum required passing rate of 85% for written product
Torecruit new customers and offer the MEMBERSHIP CARD to drive more sales
Explain the 500 pesos minimum requirement to avail theMEMBERSHIP
Explain the rebate conversion of 2 points/pesos for every 100 pesos
Endorsethe customer and the products to be purchased to the cashier for proper
To maintain the cleanliness of the products in the sellingarea
Must ensure that products are in proper places andwell-displayed
Must check if product testers are still usable and in goodcondition
Must ensure that there is no incident of accumulated dust or dirt for products ondisplay
To maintain housekeeping standards - a clean and sanitized store facilities and tidy cabinets at alltimes at the least possible
Must clean the glass panel, show windows, cabinets, mirror and floor beforestore opening/closure.
Must check all acrylic standees for any crack and regularly clean
Tomaintain good working relationship with superiors and co-employees at all times
No horse-playing and gossip
Must adhere with superior’s directive as deemed necessary to herposition
Toperform other duties and responsibilities as maybe necessarily assigned from time to time
CustomerCare
To render utmost courtesy by acknowledging and welcoming the customers with standard greetingsas soon as they entered the store
To ensure prompt and quick attention to customer’sneeds
Tooffer sales advise to establish customer needs and ensure that no incident of unattended customers
To recommend suitable skincare and makeup products and demonstrate product usage, if necessary,in order to ensure that all relevant information is properly disclosed to customers for information and brand awareness purposes
Tomaintain good business relationship with customers both the regular and prospective buyers and prevent possible customer complaints

KEYQUALIFICATIONS,SKILLS,KNOWLEDGEANDABILITIES:

Must be proficient in oral and written communication skills in
Good understanding of skin care and cosmetics
Must be driven, result-oriented, strong-willed andself-motivated.
Must be a people
Must have exemplary skills in customer
Must have exceptional skills in selling.

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Published at 15-08-2018
Viewed: 732 times