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Full-time Mandarin HR Contact Center Team Lead| P100,000

at J-K Network Services in Parañaque City

Position: Mandarin HR Contact Center Team Lead
Industry: Pharmaceutical and Manufacturing Company
Location: Parañaque City
Salary: P 100,000 - P 130, 000
Schedule: Dayshift

Job Responsibilities:
Responsible for managing the HR customer service delivery Contact Specialist team
Responsible for delivering timely and accurate support to the company employees and HR community.
Supervise the Contact Center Specialists that manage the inbound channels to include phone, fax, email, web forms, chat, etc.
Improve the customer experience while increasing the effectiveness of services through a team of Contact Center Specialists

Requirements:
Proficient in Mandarin and English, can speak, read and write
Bachelor’s Degree in any courses
At Least 5 years working experience in BPO with a concentration in the delivery of HR Services
Working knowledge in HR or data management
Knowledge in computer software and excel

Recruitment Process
- Initial interview
- HR Interview
- Client Interview
- Job Offer

APPLY NOW! Contact us
Mobile numbers: 0936 973 4186/ 0916 300 5563/ 0922 518 4461/ 9320963
Email us: [email protected]/ [email protected]
Skype: live:jknetworkjobs
Kakaotalk: jkhrdarling
WeChat: J-KMandarinCantonese
Website:http://jkmanpower.jp-network-e.com
Look for Ms.

Visit our website for more Mandarin job openings!!
http://jkmanpower.jp-network-e.com/

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Published at 16-05-2018
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