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1

applicant

Full-time Team Leader

at Callmax Solutions in Imus, Cavite

Team Leader
Responsibilities
 Create an inspiring team environment with an open communication culture
 Set clear team goals
 Delegate tasks and set deadlines
 Oversee day‐to‐day operation
 Monitor team performance and report on metrics
 Motivate team members
 Discover training needs and provide coaching
 Listen to team members’ feedback and resolve any issues or conflicts
 Recognize high performance and reward accomplishments
 Encourage creativity and risk‐taking
 Suggest and organize team building activities
Requirements
 Excellent in English communication skills (verbal and written)
 Finished at least 2 years in college or graduate of any 4 year course.
 At least 1‐2 years experience as Team Leader in a BPO company is a must.
 Must have good decision making, organizational and problem solving skills as a routine part of
daily basis.
 Ability to work in a dynamic, fast paced environment.
 Strong interpersonal skills and experience demonstrating
 Proven work experience as a team leader or supervisor
 In‐depth knowledge of performance metrics
 Good computer skills, especially MS Excel
 Excellent communication and leadership skills
 Organizational and time‐management skills
 Decision‐making skills
 Willing to work in Imus, Cavite
 Willing to work on graveyard shift
 Full time positions available

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Published at 02-04-2018
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