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Full-time Technical Support - Financial Software

at Global Headstart Specialist, Inc. (Metro Manila)

Email: [email protected]
To inquire text: 0917-510-3037
For faster processing look for Ms. Kitty
Office Hours: 9:00 am - 5:00 pm Monday to Friday


Qualifications:

• Graduate of any course / High school or general equivalency diploma
• High technical support orientation
• Average to excellent English Communication Skills
• Good problem – solving skills and focus on quality
• Computer literate and with good web navigation skills
• 1 year of database management / financial banking experience (BPO/NON-BPO)


Job Description:

• Provide customer focused troubleshooting. Accurately assess customer’s product issue or problem
• Research customer problems/issues to increase knowledge and familiarity with the supported product and provide the highest level of support possible
• Deliver appropriate personnel a precise understanding of user’s issues when a problem/issue needs escalated to a member of the Implementation or Development team
• Monitors incoming support tickets and resolves in accordance with client service level expectations


Looking for a job? Let us help you get a HEADSTART on your career!
WALK-IN AND APPLY!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Kitty as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines


Apply Now

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Published at 13-03-2018
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