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Full-time Swedish Service Desk Analyst

at J-K Network Services in Taguig

Position: Swedish Service Desk Analyst
Industry: IT Consulting Company
Location: Mckinley Hill, Taguig City
Salary: Negotiable
Schedule : Mid Shift/Night Shift
Benefits: -HMO Coverage
- Share Purchase plan
- Provident Fund
- Night Differential

Responsibilities:
-Handles first line incidents, including triage and troubleshooting, resolution where possible and assignment where required to 2nd/3rd line support teams and third parties
- Produces Quality Audit Report regarding weekly calls
- Supports Service Request Management and Service Restoration Management Level 1
-Perform other related tasks

Requirements:
-Open to Native and Non-native Swedish speaker
-Good English Communication Skills
- At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor’s/College Degree in any field
-Experience in the same field is an advantage
- Proficient computer and technical skills

For interested applicants please send your resume to Ms. Nadja through this email jk.eurasia@gmail.com
You may contact us on 0936-9734-185 or for landline (02) 932 0963


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Published at 13-11-2017
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