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Full-time German Team Leader

at J-K Network Services (Anywhere)

Position: German Team Leader
Industry: BPO
Location: Taguig City
Salary: P100,000 - P110,000

Requirements:
• Preferably Native Speakers or with C1/C2 Certification
• Excellent communication skills in German and English
• Bachelor's degree holder in any field
• Experience as Team Leader is an advantage but not required
• Related work experience in a BPO set-up is a must
• Willing to work on a Shifting schedule (most probably mid shift) and during holidays
• Willing to work in Taguig City

Responsibilities:
• Manage and supervise a team of German agents performing customer support to customers/clients
• Monitoring representatives’ output in line with proper procedures and policies
• Ensure quality service and performance of the team
• Make sure team members are encouraged and trained through coaching and guidance
• Manage and evaluate team performance
• Handle escalated and reported issues and complains of the customer
• Perform other tasks assigned

How to Apply? Contact us at:
Mobile: 09369734185
Email: [email protected]
Website: https://jkmanpower.jp-network-e.com/
Company Name: J-K Recruitment Services
WE OFFER FREE BILINGUAL CAREER CONSULTATION!



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Published at 12-08-2017
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